Disclaimers
Color and Proofs
We guarantee that our colors will reasonably match the colors
on our DuPontŪ Chromalin digital proofs. Regardless of the
fact that you may have sent us a color digital proof from
a color copier, Iris, ink jet printer, etc., don't be surprised
if the cards you receive differ dramatically in color from
your proof. Color output devices such as the ones named are
not calibrated for our shop. Remember, the only accurate way
of proofing a job is to do a press-check, which requires the
press to be set up and for you to be on site while the job
is actually printed.
Again, our digital proofs do not show exactly how
it will look on the press (no pre-press proof can), however,
the color profiles have been set to most closely match our
equipment.
The .gif proofs that are e-mailed to you are for composition
and general color proofing only and not for purposes of determining
the color accuracy. Gifs have their limitations. They do not
proof for trapping, overprint, color mode, small imperfections,
and some type issues. We recommend you order a digital proof.
Carefully proof-read your proof, especially if we
re-typeset anything. No whining about mistakes will be acceptable
after a written approval on the proofs is given.
Defect and Mistakes
If there is a mistake with your order, due to our error, we
will reprint the order, unless other arrangements are made.
You have 10 calendar days after receipt of your order to
inspect the order and make a written claim for any and all
defects. Claims made after 10 calendar days will be reviewed
and might be reprinted at a reduced original price. Any product
which warrants a reprint at our expense, will require its
immediate return at your expense
Claims against inappropriate color will be reviewed using
a "pleasing" or "reasonable" standard against our color proof.
We are not responsible for any shipping costs, custom
charges, or duties for shipments made inside or outside of
the continental United States.
All printing or related services are nonrefundable. However,
we will reprint to make right any error that we make according
to the industry trade customs.
Color Corrections
If you ask us to make color corrections on a file that you
supplied, it is done at your own risk. We will not be held
responsible for improper interpretation of your instructions
as to the color correction, or be held responsible because
your expectations were not met.
Color correction done on in-house scans will only be color
corrected on the monitor, unless specific written instructions
for color proofing and related expenses are given for authorization.
Click here for very important notes on color
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