Submitting Files, Artwork, and Disks for Printing via FTP, E-mail, and Mail

>>> Please scroll down or click here for FTP instructions. <<<

Use the order form to submit your order specifications. Electronic files should be sent after the order form has been submitted.

Please be sure to read the detailed instructions below BEFORE sending us your files.

Printing

   • Email Printing Files - click here to email files under 2 MB
   • FTP Printing Files - click here to upload files over 2 MB (a new window will open)
   • Snail Mail Printing Files - click here for our mailing address

Graphics and Coupon Magazines

   • Email Graphics or Coupon Magazine Files - click here to email files under 2 MB
   • FTP Graphics or Coupon Magazine Files - click here to upload files over 2 MB (new window)
   • Snail Mail Graphics or Coupon Magazine Files - click here for our mailing address

Price Quotes

   • Get a Price Quote - click here to email us details on your project

Use the order form to submit your order specifications. Electronic files should be sent after the order form has been submitted.

Obviously, the speed at which you get us your files and at which you give us the final go ahead after receiving your proof has a direct influence on how fast your order will get printed. We suggest, therefore, that you use FTP or e-mail to send your files to us. FTP and e-mail will save you both time and money. We do, of course, accept files on disk.

Take note as to the size of the files you are sending us. For example, no individual full color business card should have a compressed file which is larger than 6 MB. If yours does, it needs to be examined as it is probably no set up correctly. Read the directions given on this website for setting up files.

If your combined files are bigger than 2 MB because of multiple orders, FTP must be used if you are not sending us a disk. In the event that you don't have the means of designing the order yourself or just don't have the time, you can mail us the original artwork, for example a photo, and possibly even a sample of a previous printing in the past (art that is scanned from a printed piece will be diminished in quality compared to the original). Then we can compose your job for you. This means doing scanning and desktop publishing in pre-press. Each order includes 1 scan, 1/4 hour of computer time, and two e-mailed proofs.

For detailed instructions on preparing your files for submission, click here.
Please read our disclaimers
 

You've already read the preparation instructions -
Submit via FTP (using your browser or ftp program) see below

FTP - The preferred method of submitting files.
Why? Faster transfer rates, Instantaneous delivery

Instructions for FTP. (ftp://acecolorprinting.com/printing or ftp://acecolorprinting.com/graphics - depending on which service you need)

Preferred - use an FTP program
Mac ftp program for download
PC ftp program for download

Alternate - use Netscape Navigator 4.0+ or Internet Explorer 5.0+

Instructions for FTP programs.
If you are using an FTP  program, type in "acecolorprinting.com" for the server host name, and "printing" or "graphics" for the directory, depending on which service you need.
Username: anonymous / Password: your email address

Each program may use a little different wording or terminology.

FTP  is a quicker method of transferring files than email.
It gets around internet providers' e-mail attachment size restrictions.
We do not accept e-mail attachments larger than 2 MB.

1.

place all graphics, fonts, and files in one folder and label appropriately.

2.

compress the folder/file if possible to a .zip, .sit, or .dd (some files will become corrupted in the transfer if they are not compressed)

3.

ask yourself if the compressed file size seems too large. If it is, check your resolution of your images.

4.

choose binary instead of text data transfer method if you have the option

5.

drag and drop, or "put file"

Instructions for submitting through Netscape Navigator.

1.

click on either of the links below and a new window will open with the ftp directory
click here to upload to printing
click here to upload to graphics

2.

place all graphics, fonts, and files in one folder and label appropriately.

3.

compress the folder/file if possible to a .zip, .sit, or .dd (some files will become corrupted in the transfer if they are not compressed)

4.

in the file menu, choose "file upload".

5.

find your file, and click "open"

6.

wait for the transfer to complete itself

7.

if your connection is dropped or something else is wrong with your transferred file, add "new" to the beginning of your file name and try again. (eg. newexample.zip).

Instructions for submitting through Internet Explorer 5.0+

1.

click on either of the links below and a new window will open with the ftp directory
click here to upload to printing
click here to upload to graphics

2.

place all graphics, fonts, and files in one folder and label appropriately.

3.

compress the file if possible to a .zip, .sit, or .dd (some files will become corrupted in the transfer if they are not compressed)

4.

drag and drop the folder into the browser window

5.

wait for the transfer to complete itself

6.

if your connection is dropped or something else is wrong with your transferred file, add "new" to the beginning of your file name and try again. (eg. newexample.zip).

 


Instructions for e-mailing

Some providers limit the allowed size of attachments, and/or do not send emails with attachments until off-peak hours. Your attachment, and the email associated with it may never arrive. If you don't get a proof back within 24 hours, email us to check if your file was received.

1.

click here or enter sales@acecolorprinting.com in your e-mail "to:" line.

2.

attached the compressed file (.zip, .sit, etc.)

3.

send

Instructions for mailing a disk or artwork

Disks and artwork will be returned at an additional cost because of extra packaging that may be required. We will not be held liable for damaged or lost artwork or disks.

Mail the disk or artwork to:

ACE Color, Inc.
11471 West Sample Road #26
Coral Springs, FL 33065
USA

 

Copyright © 1995-2003 Ace ColorCard Express, Inc. All Rights Reserved.